The job of a welcomer is usually to say 'hi' hand out the service handout, if there is one, and for a newcomer, offer to help them find a seat and escort them to it.
Welcomers should continue to be 'on duty' after the gathering: keep an eye out for the newcomer, speak to them again, ensure they have a coffee if desired and available. Introduce them to a regular member.
Emergencies: the welcomers must be trained for emergencies, be able to help with exits, operate fire extinguishers, and do initial aid care (not 'full' first aid) and assist as guides for evacuation. They must train for this regularly.
Spiritual issues. The welcomer may be the only person a newcomer speaks to, and so they should be able to give a plain English, cogent answer to any of the 7 basic questions:
1 -- Why do you go to church?
2 -- Why are you a Christian?
3 -- Why do you read the Bible?
4 -- Did Jesus of Nazareth really resurrect -- is he really God?
5 -- Why do you believe in God?
6 -- Doesn't science disprove the Bible?
7 -- How can you believe in God/be a Christian with so much evil and suffering in the world?
My first impulse here is to ask how they deal with evil and suffering in the world without a Saviour? Do they just accept it mutely, ignore it, seek to redress it, and how? However, the first question, as always should seek information: what do they mean by 'evil and suffering'? But also see John Lennox on this. And the full lecture.
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