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3. Before making a telephone call, do you ever rehearse what you are going to say? Why?

No, but I prepare the theme, and I identify the information I want (in business). When I ring friends, its for a reason: I'm organising something, discussing a topic, or following up on something they are involved in. So, that's the plan. If one doesn't have a plan for a phone call, one doesn't make it.

But, this is not rehearsal, is it?

Practicing the words before hand? I've done it from time to time, usually just to get the opening right. Particularly for difficult conversations in my work, where I want to achieve the outcome I seek, but not bruise the other person.

When younger, I remember writing out a list of topics to talk to a young woman I was keen on...that was proof in retrospect that it was going nowhere...I was too inexperienced to detect that then. If only I'd had a Fonz to talk to in my mid 20s.